Mirror Homes Investment Limited values your privacy and respects your right to manage your personal information. If you decide to delete your account, we are here to assist you through the process. Below is our policy and the steps you can take to delete your account with us.
Steps to Delete Your Account
- Submit a Request:
- To initiate the account deletion process, please send an email to our customer support team at support@mirrorhomesinvestment.com with the subject line “Account Deletion Request”.
- Include your full name, email address associated with your account, and a brief reason for your request (optional).
- Complete the Account Deletion Form:
- After receiving your initial request, we will send you an Account Deletion Form.
- Fill out the form with the required details and submit it back to us. This form helps us verify your identity and ensure the security of your account.
- The form is available underneath this policy for your convenience.
- Verification:
- To ensure the security of your account, we may ask you to provide additional information related to your account or answer security questions.
- Processing Your Request:
- Once we receive your completed form and verify your identity, we will process your account deletion request. This process may take up to 14 business days.
- You will receive a confirmation email once your account has been successfully deleted.
Important Considerations
- Data Retention: After your account is deleted, we may retain certain information as required by law or for legitimate business purposes such as fraud prevention, dispute resolution, and compliance with legal obligations.
- Irreversible Action: Account deletion is a permanent action. Once your account is deleted, you will no longer be able to access your account, and all associated data will be permanently removed from our system. This includes any pending transactions, stored information, and personal settings.
- Communication Preferences: If you wish to unsubscribe from our marketing communications without deleting your account, you can adjust your communication preferences by logging into your account settings or contacting our customer support.
Contact Us
If you have any questions or need further assistance with the account deletion process, please do not hesitate to contact us:
- Email: support@mirrorhomesinvestment.com
- Phone: +234 807 093 5469
- Address: Mirror Homes Investment Limited, Treasure Mall, Lekki-Epe Expressway, Eko-Akete bus-stop by 2nd gate, Lagos, Nigeria
Thank you for being a part of the Mirror Homes Investment Limited community. We regret to see you go but respect your decision.
